Refund policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused and in their original packaging.
How to Initiate a Return To start a return, please contact us at [your email address] with your order number and reason for return. We will provide you with instructions on how to send your item back.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, you may choose to receive:
- A full refund to your original payment method (processed within 5–10 business days), or
- Store credit for use on a future purchase
Non-Returnable Items The following items are not eligible for return:
- Items that have been used or are not in their original packaging
- Sale or clearance items (unless defective)
- Digital products or downloadable content
Damaged or Defective Items If you received a damaged or defective item, please contact us immediately at [your email address] so we can make it right.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.